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Support

Our dedicated team is here to help you every step of the way. We're passionate about ensuring that you receive the best possible experience exploring the ThreeFold ecosystem.

If you can't find the answer to your question, our dedicated ThreeFold support team is here to help.

Reach Support​

To contact the ThreeFold support team, simply click on the chat button at the bottom right of the screen.

You can also visit the ThreeFold Support Crisp website.

Live Chat Availability​

Our support team is available from Monday to Friday, Central European Summer Time (CEST), between 8:00 AM and 12:00 AM (16 hours per day). During these hours, you can interact with us in real-time via live chat on the ThreeFold website.

  • Monday to Friday: Available from 8:00 AM to 12:00 AM CEST

Outside of these hours, you can still write to the support team and they will get back to you during working hours.

How We Can Help​

Our support team is here to assist you with any questions or concerns you may have about ThreeFold. Whether it's troubleshooting an issue, setting up a new feature, or simply answering a question, we're here to help.

Support Services​

  • Technical Support: Assistance with technical issues related to ThreeFold.
  • Feature Setup: Guidance on how to set up and use various ThreeFold features, services and products.
  • General Questions: Answers to any questions you may have about ThreeFold.

Get in Touch​

Ready to reach out? Simply click on the chat button at the bottom right of the screen and initiate a chat with us during business hours.

We're here to listen, assist, and provide support!